Playbooks

See what Ranx can run.

These are the playbooks Ranx runs in the app: the same surveys, sections, and counts. Open any of them and take the survey the way your respondents will, starting with the ranking.

Playbook library

Choose who you're listening to.

Clear filter

For now, patient playbooks run on public links, so you never upload a list of people.

PX Public linkManual

Discharge Follow-Up

How is recovery going after leaving care?

3-7 min6 measures1 open-text promptRanks 2 sections

Share the link 5-10 days after discharge Take the survey

PX Blank

Build your own

Start with a blank slate. Add your own questions, choose response scales, set the audience, schedule, and launch on your own terms. No template, no cadence, no recommendations.

No template, your schedule Start a pilot

3-7 min
6 measures
1 open-text prompt
2 sections

Starts with ranking: respondents put the 2 sections in order of importance before they answer.

Take the survey

The same survey your respondents get. Nothing you enter is saved.

What it is

Six measures and one open-text prompt, shared 5-10 days after inpatient discharge. Covers recovery progress, discharge instructions clarity, medication adherence concerns, complications signal, and follow-up appointment confidence. Runs on a public link you can share by text message, QR code, or your patient portal.

Best for

Hospitals, surgical centers, post-acute rehabilitation, and any setting with structured discharge workflows. Catches complications signals 7-14 days earlier than the next-scheduled-visit timeline.

Not for

Outpatient or same-day care where no discharge concept exists (use the Post-Visit Experience Survey instead). Or specialty care with proprietary follow-up workflows already in place.

What you'll need

Public link · no list needed

Driver focus

Recovery progressDischarge clarityMedication adherenceComplications risk

Industry fit

HealthcareHospitalsSurgicalPost-acute rehabHome health

What's inside

How recovery is going 4 measures
- How well is your recovery going compared with what you expected?
- How clear are the discharge instructions you received?
- I have been able to take my medications as prescribed.
- I know who to contact if new symptoms or complications come up.
What is next 2 measures
- How confident are you that your follow-up appointments are scheduled or in progress?
- How clear are the next steps for your follow-up care?
One last open prompt Open text
- Please describe any concerns or symptoms we should know about.

Why this helps

Post-discharge call programs through clinical service vendors typically cost $30-80K annually. Ranx ships structured listening on a public link that scales beyond what a manual call program can cover.