Playbooks

See what Ranx can run.

These are the playbooks Ranx runs in the app: the same surveys, sections, and counts. Open any of them and take the survey the way your respondents will, starting with the ranking.

Playbook library

Choose who you're listening to.

CX Lifecycle

Post-Support Follow-Up

Capture whether support actually solved the problem.

2-6 min5 measures1 open-text promptRanks 2 sections
Trigger: ticket-closed + 4 hours Take the survey
CX Lifecycle

Customer Onboarding NPS

Catch first-month onboarding friction while it's still fixable.

2-5 min4 measuresNPS1 open-text prompt
Trigger: first-purchase-date + 30 days Take the survey
CX Lifecycle

Renewal Risk Pulse

Catch churn signal 90 days before renewal — early enough to fix.

2-6 min5 measures1 open-text promptRanks 2 sections
Trigger: renewal-date - 90 days Take the survey
CX Lifecycle

Win-Loss Survey

Hear honestly why deals closed — and why others slipped away.

2-6 min4 measures1 open-text promptRanks 2 sections
Trigger: deal-closed + 14 days Take the survey
CX Blank

Build your own

Start with a blank slate. Add your own questions, choose response scales, set the audience, schedule, and launch on your own terms. No template, no cadence, no recommendations.

No template, your schedule Start a pilot
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